§ Mr. McMasterTo ask the Chancellor of the Duchy of Lancaster if he will make a statement on the citizens charter in relation to the wearing of name badges by civil servants; what percentage of civil servants now wear name badges; and if he has any plans to change this percentage.
§ Mr. WaldegraveWe have made good progress in implementing the citizens charter White Paper commitment on name badges. Most civil servants are happy to wear name badges, and the majority of civil servants who deal directly with the public now wear them, except where there is a real threat to their safety. The Employment Service, where the 38,000 staff who deal directly with the public now wear name badges, is a good example. We will continue to encourage all civil servants who deal with the public to wear name badges.