§ Sir John Stanley
To ask the Secretary of State for Transport (1) pursuant to his reply to the right lion. Member for Tonbridge and Mailing on 19 December,Official Report, column 239, when he expects the individual objectives for all 15 of the Network SouthEast route groups to be set under the British Rail passengers charter; and who will be the judge and against what criteria as to whether the service delivered falls significantly short of published standards.
(2) whether he has set the new performance standards for the Kent coastal services in 1992 that his hon. Friend the Minister for Public Transport said in the House on 12 December, Official Report, column 1143, that he would be setting from 1 January; and whether he will publish those standards.
§ Mr. Freeman
The individual performance targets for each of the 15 route groups of Network SouthEast and the related compensation arrangements will be set out in the BR passengers charter shortly. Monitoring of performance already occurs and the targets will apply from January 1992.