§ Mr. Nigel GriffithsTo ask the Secretary of State for Trade and Industry what information is available on the number of calls made to directory inquiries from his Department since 1 April 1991.
§ Mr. Leigh[holding answer 26 November 1991]: Accurate information is not currently available on the total number of calls made to directory inquiries by my Department. The Department uses CCTA logging equipment on our central Government telecommunications network but the data provided are not sufficient to give comprehensive information. Charging was introduced by BT for directory inquiries in April 1991 and the Department is currently in the process of advising staff of the most economic way of finding external telephone numbers.