HC Deb 19 December 1991 vol 201 c239W
Sir David Mitchell

To ask the Secretary of State for Transport whether the financial compensation for commuters who suffer from BR services which do not reach the Government's performance standards announced in respect of Kent coastal services will be extended to users of the Greatly, Andover, Whitchurch and Overton services of British Rail.

Sir John Stanley

To ask the Secretary of State for Transport whether his setting of new performance standards for the Kent coastal services from 1 January 1992 will apply to(a) London to Dover services via Tonbridge, (b) London to Hastings services via Tonbridge and (c) London to East Kent services via Maidstone East.

Mr. Freeman

The BR passengers charter will set individual objectives for all fifteen of the Network SouthEast route groups. BR will compensate season ticket holders if the service delivered falls significantly short of the published standards.

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