§ Mr. Ashley
To ask the Secretary of State for Transport if he will specify what formal procedures for making complaints and representations, specifying under which246W sections of which Acts, are available locally and nationally to children and young people under 18 years who wish to make complaints about matters which are the responsibility of his Department.
§ Mr. McLoughlin
There are no formal procedures specifically available to children and young people who wish to make complaints or representations about matters which are the responsibility of this Department. It is, however, open to members of the public, of whatever age, to write to the Department about any issue which concerns them.
Complaints may also be made, through hon. Members, to the Parliamentary Commissioner for Administration, under section 6 of the Parliamentary Commissioner Act 1967, about the administrative actions of Government Departments and certain non-departmental public bodies.