Complaints (Hansard, 2 April 1990)

HC Deb 02 April 1990 vol 170 cc468-9W 468W

§ Mr. Gareth Wardell
To ask the Secretary of State for Scotland if he will publish in theOfficial Report for each of the last 10 years (a) the number of complaints made against his Department to the Parliamentary Commissioner for Administration, (b) the number of complaints upheld and (c) the action he took on (b).

§ Mr. Rifkind
The number of complaints(a) made and (b) upheld for the last 10 years is as follows:

(a) Complaints made (b) Complaints upheld

1989–90 ¹— ¹—

1988–89 17 nil

1987–88 12 nil

1986–87 18 nil

1985–86 8 nil

1984–85 10 2

1983–84 15 2

1982–83 13 2

469W

(a) Complaints made (b) Complaints upheld

1981–82 14 1

1980–81 17 4

General Register Office (Scotland)

Nil except:

1983–84 2 nil

Scottish Courts Administration

Nil except:

1988–89 1 nil

¹ Figures not available.

When the Parliamentary Commissioner upholds a complaint it is departmental practice to provide an appropriate remedy.