HC Deb 07 February 1989 vol 146 c616W
Mr. Barry Field

To ask the Secretary of State for Employment what instructions have been given to scientific staff at the Health and Safety Executive as to the times of day at which to answer telephone inquiries.

Mr. Nicholls

Telephone inquiries to the Health and Safety Executive can be made at any time of the day. To reduce delays in processing applications for approvals scientists in the pesticide registration section organise their work so that normally mornings are dedicated to dealing with applications and time is set aside in the afternoon to phone back those applicants who wish to have direct scientific advice. Pesticide approval holders and relevant trades associations have been told of these arrangements in the January issue of the section's newsletter.

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