§ Mr. BradleyTo ask the Secretary of State for Social Security if he plans to expand the scheme employing interpreters in his Department's local offices in Leeds and Bradford to other offices of his Department serving areas with large non-English speaking populations.
§ Mrs. Gillian ShephardWe have no plans at present to extend the Leeds and Bradford service to other similar areas. In the meantime, of the Department's local offices where 10 per cent. or more of callers have little or no English, over three quarters maintain lists of staff who are willing and able to act as interpreters for ethnic minority customers.