§ Mr. John Marshall
asked the Chancellor of the Duchy of Lancaster what information he has about the performance of the Post Office meeting its delivery targets for first class mail in each quarter since the current method of statistical evaluation was introduced in 1979; if he will introduce legislation to remove the Post Office monopoly; and if he will make a statement.
§ Mr. Butcher
Since the Post Office introduced its current quality of service monitoring information system in 1980 it has sent the Department copies of the leaflets which it publishes quarterly and makes available at Crown post offices. The leaflets give details of the latest quarterly and annual quality of service performance. As to the Post Office's letter monopoly, I refer my hon. Friend to the reply given to my hon. Friend, the Member for Mid-Worcestershire (Mr. Forth) on 24 July.