§ Ms. Mahonasked the Secretary of State for Social Services (1) how many complaints have been received from citizen's advice bureaux and other organisations over the last three years about difficulties and delays in obtaining departmental leaflets for distribution to the public;
(2) if he will give more resources to his departmental leaflets unit in order to reduce the problems presently experienced by citizens advice bureaux and their clients in obtaining such leaflets.
§ Mr. PortilloThe Department does not record the number of such complaints. Demand of departmental leaflets has recently increased sharply and regrettably there has been some delay in processing orders. I am considering a number of options to improve the situation.