§ Mr. Pawseyasked the Secretary of State for Transport what steps the British Railways Board is taking to seek to improve the punctuality of express services.
§ Mr. David MitchellThis is a management matter for the board. I understand it is currently putting more resources into improving punctuality where it knows performance is poor.
§ Mr. Pawseyasked the Secretary of State for Transport how many representations he has received about British Rail service punctuality in the last 12 months.
§ Mr. David MitchellSeparate records are not kept for representations on punctuality. On quality of service generally, I estimate that about 400 representations have been received over the last year.