§ Mr. Williamsasked the Secretary of State for Trade and Industry whether he takes steps to monitor compliance by insurers with the terms of their codes of conduct for private consumer contracts.
§ Mr. HowardMonitoring of compliance with the terms of the statements of insurance practice is in the first instance a matter for the Association of British Insurers and Lloyd's. My Department does, however, take careful note of any complaints either received direct from members of the public or reported from other sources.