§ Mr. McCrindleasked the Minister for Trade if he is yet in a position to report on his review of consumer representations in the nationalised industries; and if he will make a statement.
§ Dr. VaughanI hope to make a statement before the recess.
§ Mr. McCrindleasked the Minister for Trade if he is satisfied that the system of complaining about the services of a nationalised industry is adequate, particularly with regard to bills received.
§ Dr. VaughanI want to strengthen the arrangements for representing consumer interests in the nationalised industries, and would welcome any suggestions my hon. Friend may have on the handling of customer complaints.