§ Mr. Andrew F. Bennettasked the Secretary of State for Social Services what was (a) the total number of callers and (b) the total number of fresh claims received during September, or a near four-week period, and the number in a comparable period in 1979 in respect of his Department's offices in Stockport.
§ Mr. NewtonThe information requested for the four-week period ending 28 September 1982 and the equivalent period in 1979 is as follows:
1979 1982 Stockport North Supplementary Benefit Callers 2,290 3,083 Supplementary Benefit Claims 1,653 1,548 Stockport South Supplementary Benefit Callers 2,230 2,884 Supplementary Benefit Claims 1,296 1,671
§ Mr. Andrew F. Bennettasked the Secretary of State for Social Services for his Department's offices in Stockport, what was (a) the number of visits to claimants undertaken during September, or a near four-week period, and the number for a comparable period in 1979, (b) the number of visits to claimants that were abandoned during October, or a near four-week period, and the number for a comparable period in 1979 and (c) the number of visits to claimants that remained outstanding at the end of September, or near date, and the number at a comparable date in 1979.
§ Mr. NewtonThe information requested is as follows:
1979 1982 Stockport North Visits made 376 538 Visits abandoned Nil Nil Visits outstanding 224 223 Stockport South Visits made 395 404 Visits abandoned Nil Nil Visits outstanding 138 464 Note: Information concerning visits made and visits outstanding is for four week period ending 28 September 1982 and equivalent period in 1979. Information concerning visits abandoned is for four-week period ending 26 October and equivalent period in 1979.
§ Mr. Andrew F. Bennettasked the Secretary of State for Social Services, for his Department's offices in Stockport, what was the average time required to process a fresh claim, from the date of application to the date of payment, in September and in September 1979.
§ Mr. NewtonInformation is not recorded about the average time required to process claims to supplementary benefit made in person at the local office. These claims would normally be processed on the day of call or within the following two days.
Information about the average time taken to process claims to supplementary benefit made other than by 478W personal call at the local office is available only for the period between the date of the claim and the date on which benefit entitlement is decided.
The average processing times for such claims in the two Stockport local offices in the four-week period ending 28 September 1982 and the equivalent period in 1979 was as follows:
1979 1982 Stockport North 1 day 14 days Stockport South 1 day 6 days
§ Mr. Carter-Jonesasked the Secretary of State for Social Services, for Baskerville House and Davenport House DHSS offices in Salford, what was (a) the total number of callers and (b) the total number of fresh claims received during the month of September 1982, or a near four-week period, and the number in a comparable period in 1979.
§ Mr. NewtonThe information requested for the four-week period ending 28 September 1982 and the equivalent period in 1979 is as follows:
1979 1982 Salford North (Davenport House) Supplementary benefit callers 2,822 4,064 Supplementary benefit claims 1,250 1,721 Salford South (Baskerville House) Supplementary benefit callers 2,030 2,779 Supplementary benefit claims 1,024 1,084
§ Mr. Carter-Jonesasked the Secretary of State for Social Services, for Baskerville House and Davenport House DHSS offices in Salford, what was (a) the number of visits to claimants undertaken during September, or a near four-week period, and the number for a comparable period in 1979, (b) the number of visits to claimants that were abandoned during October, or a near four-week period, and the number for a comparable period in 1979 and (c) the number of visits to claimants that remained out-standing at the end of September, or near date, and the number at a comparable date in 1979.
§ Mr. NewtonThe information requested is as follows
1979 1982 Salford North (Davenport House) Visits made 751 320 Visits abandoned Nil 330 Visits outstanding 349 562 Salford South Visits made 281 415 Visits abandoned Nil Nil Visits outstanding 398 244 Note:
Information concerning visits made and visits outstanding is for four-week period ending 28 September 1982 and equivalent period in 1979. Information concerning visits abandoned is for four-week period ending 28 October 1982, and equivalent period in 1979.
§ Mr. Carter-Jonesasked the Secretary of State for Social Services, for Baskerville House and Davenport House DHSS offices in Salford, what was the average time required to process a fresh claim from the date of application to the date of payment in September and in September 1979.
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§ Mr. NewtonInformation is not recorded about the average time taken to process claims to supplementary benefit made in person at the local office. These claims would normally be processed on the day of call or within the following two days.
Information about the average time taken to process claims to supplementary benefit made other than by personal call at the local office is available only for the period between the date of the claim and the date on which benefit entitlement is decided.
The average processing times for such claims in the two local offices in Salford in the four-week period ending 28 September 1982 and the equivalent period in 1979 were as follows:
1979 1982 Salford North (Davenport House) 1 day 8 days Salford South (Baskerville House) 6 days 9 days
§ Mr. Woolmerasked the Secretary of State for Social Services for the Leeds office of his Department, what was the total number of fresh claims received during the month of September or a near four-week period; and what was the number in a comparable period in 1979, 1980 and 1981, respectively.
§ Mr. NewtonThe number of fresh claims for supplementary benefit received at the five Leeds local offices in the four-week period ending 28 September 1982 and equivalent periods in 1979, 1980 and 1981 was as follows:
Claims 1979 6,780 1980 6,544 1981 7,605 1982 7,559
§ Mr. Woolmerasked the Secretary of State for Social Services for the Leeds office of his Department, what was the number of visits to claimants undertaken during the month of September or a near four-week period; and what was the number for a comparable period in 1979, 1980 and 1981, respectively.
§ Mr. NewtonThe number of visits undertaken by the five Leeds local offices during the four-week period ending 28 September 1982 and equivalent periods in 1979, 1980 and 1981 was as follows:
Visits 1979 3,538 1980 3,779 1981 4,728 1982 4,661
§ Mr. Woolmerasked the Secretary of State for Social Services for the Leeds office of his Department, what was the number of visits to claimants that were abandoned during the month of October or a near four-week period; and what was the number for a comparable period in 1979, 1980 and 1981, respectively.
§ Mr. NewtonThe number of visits abandoned by the five Leeds local offices in the four-week period ending 28 September 1982 and in equivalent periods in 1979, 1980 and 1981 were as follows:480W
Visits 1979 Nil 1980 Nil 1981 647 1982 957
§ Mr. Woolmerasked the Secretary of State for Social Services for the Leeds office of his Department, what was the number of visits to claimants that remained outstanding at the end of September or a near date; and what was the number at a comparable date in 1979, 1980 and 1981, respectively.
§ Mr. NewtonThe number of visits outstanding at the five Leeds local offices at the end of the four-week period ending 28 September 1982 and at the end of equivalent periods in 1979, 1980 and 1981 was as follows:
Visits 1979 1,177 1980 1,824 1981 1,859 1982 2,379
§ Mr. Woolmerasked the Secretary of State for Social Services, (1) for the Leeds office of his Department, what was the average time required to process a fresh claim from the date of application to the date of payment in September 1979, 1980, 1981 and 1982, respectively;
(2) for the Dewsbury office of his Department, what was the average time required to process a fresh claim from the date of application to the date of payment in September 1979, 1980, 1981 and 1982, respectively.
§ Mr. NewtonInformation is not recorded about the average time taken to process claims to supplementary benefit made in person at the local office. These claims would normally be processed on the day of call or within the following two days.
Information about the average time taken to process claims to supplementary benefit made other than by personal call at the local office is available only for the period between the date of the claim and the date on which benefit entitlement was decided. The average processing times for such claims in the four week period ending 28 September 1982 and equivalent periods in 1979, 1980 and 1981 were as follows:
Leeds (Five Local Offices) Days Dewsbury Days 1979 3 2 1980 5 4 1981 5 5 1982 6 7
§ Mr. Woolmerasked the Secretary of State for Social Services, for the Dewsbury office of his Department, what was the number of visits to claimants undertaken during the month of September, or a near four-week period; and what was the number for a comparable period in 1979, 1980 and 1981, respectively.
§ Mr. NewtonThe number of visits undertaken by the Dewsbury local office during the four-week period ending 28 September 1981 and equivalent periods in 1979, 1980 and 1981 were as follows: 481W
Visits 1979 692 1980 857 1981 856 1982 677
§ Mr. Woolmerasked the Secretary of State for Social Services, for the Dewsbury office of his Department, what was the number of visits to claimants that were abandoned during the month of October, or a near four-week period; and what was the number for a comparable period for 1979, 1980 and 1981, respectively.
§ Mr. NewtonNo visits were abandoned by Dewsbury local office during the four-week period ending 28 September 1982 or equivalent periods in 1979, 1980 and 1981.
§ Mr. Woolmerasked the Secretary of State for Social Services, for the Dewsbury office of his Department, what was the number of visits to claimants that remained outstanding at the end of September or a near date; and what was the number at a comparable date in 1979, 1980 and 1981, respectively.
§ Mr. NewtonThe number of visits outstanding at Dewsbury Local Office at the end of the four-week period ending 28 September 1982 and at the end of equivalent periods in 1979, 1980 and 1981 were as follows:
Visits 1979 112 1980 206 1981 318 1982 403
§ Mr. Woolmerasked the Secretary of State for Social Services, for the Dewsbury office of his Department, what was the total number of fresh claims received during the months of September, or a near four-week period; and what was the number in a comparable period in 1979, 1980 and 1981, respectively.
§ Mr. NewtonThe number of fresh claims for supplementary benefit received at Dewsbury local office in the four-week period ending 28 September 1982 and equivalent periods in 1979, 1980 and 1981 was as follows:
Claims 1979 1,192 1980 1,253 1981 1,940 1982 1,849
§ Mr. Woolmerasked the Secretary of State for Social Services, for his Department's Leeds office, what was the total number of supplementary benefit claimants at 1 October or the nearest date and at comparable dates in 1979, 1980 and 1981.
§ Mr. Newton[pursuant to his reply, 17 December 1982, c. 292]: Figures for 1 October 1982 are not available. The total number of cases in action in the five Leeds local offices at August 1982 and at equivalent periods in 1979, 1980, and 1981 was as follows: 482W
Numbers 1979 49,803 1980 52,749 1981 59,329 1982 68,359
§ Mr. Woolmerasked the Secretary of State for Social Services, for his Department's Leeds office, what was the total number of callers for the month of September 1982 or in a near four-week period and the number in comparable periods in 1979, 1980 and 1981.
§ Mr. Newton[pursuant to his reply, 17 December 1982, c. 292.]: The number of callers at the five Leeds local offices during the four weeks ending 24 September 1982 and equivalent periods in previous years were as follows:
Number of Callers 1979 1980 1981 1982 Supplementary Benefit 12,175 13,001 16,925 14,501 Contributory Benefit 10,211 9,197 10,409 9,114 TOTAL 22,386 22,198 27,334 23,615
§ Mr. Woolmerasked the Secretary of State for Social Services, for his Department's Dewsbury office, what was the total numbers of callers for the month of September or in a near four-week period and the number in comparable periods in 1979, 1980 and 1981.
§ Mr. Newton[pursuant to his reply, 17 December 1982, c. 292.]: The number of callers at Dewsbury local office during the four weeks ending 24 September 1982 and equivalent periods in previous years were as follows:
Number of Callers 1979 1980 1981 1982 Supplementary Benefit 2,154 2,723 3,660 3,753 Contributory Benefit 2,878 2,293 2,804 2,473 TOTAL 5,032 5,016 6,464 6,226
§ Mr. Woolmerasked the Secretary of State for Social Services, for his Department's Leeds office, what was the total number of unemployed people claiming supplementary benefit on 1 October or nearest date and at comparable dates in 1979, 1980 and 1981.
§ Mr. Newton[pursuant to his reply, 17 December 1982—[Vol. 34, c. 292]: Figures for 1 October 1982 are not available. The total number of cases in action in the five Leeds local offices at August 1982 and at equivalent periods in 1979, 1980 and 1981 was as follows:
Number 1979 11,441 1980 14,803 1981 19,646 1982 26,140
§ Mr. Woolmerasked the Secretary of State for Social Services, for his Department's Dewsbury office, what was the total number of supplementary benefit claimants on 1 October or nearest date and at comparable dates in 1979, 1980 and 1981.
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§ Mr. Newton[pursuant to his reply, 17 December 1982—[ c. 292]: Figures for 1 October 1982 are not available. The total number of cases in action in Dewsbury local office at August 1982 and at equivalent periods in 1979, 1980 and 1981 was as follows:
Number 1979 10,025 1980 11,012 1981 12,772 1982 14,308
§ Mr. Woolmerasked the Secretary of State for Social Services, for his Department's Dewsbury office, what was the total number of unemployed people claiming supplementary benefit on 1 October or nearest date and at comparable dates in 1979, 1980 and 1981.
§ Mr. Newton[pursuant to his reply, 17 December 1982—[Vol. 34, c. 292]: Figures for 1 October 1982 are not available. The total number of cases in action in Dewsbury local office at August 1982 and at equivalent periods in 1979, 1980 and 1981 was as follows:
Number 1979 1,922 1980 2,984 1981 4,424 1982 5,355