HC Deb 22 January 1981 vol 997 cc203-4W
Mr. Marlow

asked the Secretary of State for Trade whether he will set up a small inspectorate with powers to make random inspections and to investigate prosecutions against inadequate or fraudulent repair work by garages.

Mrs. Sally Oppenheim

[pursuant to her reply, 15 January 1981]: As my hon. Friend will be aware, the Consumers' Association has recently reported on the services provided by garages. This is a valuable report which I feel sure reflects the experience of many motorists. One must beware of generalisations and some garages provide reliable service but the report shows that there are clearly too many which do not. I hope that the trade will take steps to strengthen its code of practice and to enforce it more effectively as the Consumers' Association recommend. The Director General of Fair Trading is already reviewing motor repairs and servicing and it would be premature to take action until his review is complete.