§ Mr. Michael Brown
asked the Secretary of State for Social Services how many inquiries were received by his Department from members of the public in the last year for which information is available.
§ Mr. Patrick Jenkin
In 1980, the public inquiry office at Department headquarters dealt with 123,000 telephone calls and 8,565 personal callers. This does not take account of telephone inquiries which may have bypassed the public inquiry office, or of inquiries received in the Department by letter, or of enquiries at local offices or at the Newcastle or North Fylde central offices.
The cost of ascertaining such information could not be justified.