HC Deb 22 July 1980 vol 989 cc613-4W
33. Mr. Viggers

asked the Secretary of State for Social Services what steps he has taken to ensure that claims for benefit are handled by his Department with due expedition.

Mrs. Chalker

Instructions to staff require them to clear claims expeditiously, and management is instructed to monitor performance. Operational arrangements are also subject to review to ensure, amongst other things, that unnecessary delays do not occur.