§ 37. Miss Joan Lestorasked the Secretary of State for Social Services what representations he has received on the delay in the receipt of child benefit allowance books; and if he will make a statement.
§ Mrs. ChalkerSeveral, from many sources as well as from hon. Members. Following the unofficial strike at the child benefit centre, an overtime ban was imposed which coincided with an annual peak of work at the centre. The ban remains in force and delays continue to occur but the position is improving.