HC Deb 06 December 1978 vol 959 c674W
25. Mr. Andrew F. Bennett

asked the Secretary of State for the Environment what representations he has received about the difficulties of people on low incomes paying their water service charges; and what evidence he has from the water authorities about increased difficulties in collecting such charges.

Mr. Denis Howell:

I have received a number of representations on this, but I understand that the arrangements made by the water authorities to deal with cases of genuine hardship are proving very helpful.

However, I have asked the National Water Council to investigate a more widespread and formal instalment system.