HC Deb 17 January 1977 vol 924 cc28-9W
Mr. Luce

asked the Secretary of State for Prices and Consumer Protection (1) how many independent hearing aid dispensers are at present registered; how many there were each year from 1970 to date; and if they are evenly spread geographically;

(2) how many private registered hearing aid employees there are; and how many there were each year from 1970 to date.

Mr. John Fraser

The numbers of hearing aid dispensers registered are as follows. About two-thirds are self-employed and about one-third are employees. They appear to be evenly spread throughout Great Britain.

1970 746
1971 757
1972 744
1973 736
1974 734
1975 733
1976 766

Mr. Luce

asked the Secretary of State for Prices and Consumer Protection how many complaints are received annually by the Hearing Aid Council about independent hearing aid dispensers; and what are the main types of complaint.

Mr. John Fraser

Since January 1970, 708 complaints have been received, ie about 100 annually. The main type of complaint is that made by elderly people who have changed their minds about a hearing aid they have bought, mainly because they cannot afford to pay for the aid, have since qualified for a NHS aid, or have been unable to adjust to wearing one.

Mr. Luce

asked the Secretary of State for Prices and Consumer Protection how standards for qualification of independent hearing aid dispensers differ from those of hospital-based otologists.

Mr. John Fraser

I am sending the hon. Member a copy of the standards of competence for dispensers registered under the Hearing Aid Council Act 1968. Information about qualifications for NHS otologists are a matter for my right hon. Friend the Secretary of State for Social Services.