§ Mr. Cordleasked the Secretary of State for Social Services what instructions she has issued to her Department as to the use of first-class mail; and whether she will issue appropriate directions to ensure that only urgent letters are sent first class.
§ Mr. Alec JonesDetailed instructions are held by staff in the Department's Office Administration Code and in a Headquarters Circular which clearly indicate the type of communication that should be sent by the first-class service,542W and that items outside these express categories should be sent by the second-class service.