HC Deb 29 July 1975 vol 896 c451W
Mr. Rooker

asked the Secretary of State for Energy if he will issue a direction to the British Gas Corporation to refrain from using independent debt collection agencies.

Mr. John Smith

No. As a general policy British Gas carries out debt collection work with its own staff. Agencies are only used on a limited scale, mainly for the collection of long outstanding debts and this will be discontinued when regions currently undermanned can acquire extra trained staff in suitable numbers.

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