§ Mr. Trotter
asked the Secretary of State for Industry how many telephone subscribers have not received telephone directories for (a) 1972, (b) 1973 and (c) 1974; and if he will give a general direction to the Post Office to grant a refund to those subscribers.
§ Mr. Gregor Mackenzie
The Post Office tells me that numbers of subscribers who would normally have received a new directory but who did not do so were as follows:
- (a) 1972—0.8 million.
- (b) 1973—1.7 million.
- (c) 1974—5 million.
However, up-to-date telephone number information was always available, if not 290W through directories held by the subscribers then through the free directory inquiry service. The answer to the last part of question is "No".