HC Deb 19 February 1973 vol 851 cc1-2W
Mr. Alfred Morris

asked the Minister of Posts and Telecommunications if he will give a general direction to the Post Office to seek an agreement with all other countries with which Great Britain has telephone links for a standard form of wording to be used when asking telephone subscribers in this country to accept transfer charge calls from abroad and, in particular, to seek to ensure that the question "Will you pay for the call?" is put to the subscriber in this country.

Sir J. Eden

No. It would not be appropriate for me to issue a direction about day-to-day matters of Post Office management such as that with which the Question is concerned.

Mr. Alfred Morris

asked the Minister of Posts and Telecommunications how many complaints have been received by the Post Office in the past year about the cost of transfer charge calls from abroad when the recipient was unaware that he or she was expected to pay for the call; what was the cost of the most expensive call about which complaint was made; and if he will make a statement.

Sir J. Eden

Responsibility for dealing with such complaints is a matter for the Post Office, and I am asking it to write to the hon. Member.