§ Mr. Arthur Lewisasked the Secretary of State for the Home Department whether he will take action to ensure that the public and Members of Parliament are not kept waiting for three and four weeks to be informed that their complaints are being looked into or have been passed to other authorities; and whether he will ensure that such formal information is sent within a week or 10 days of receipt of such letters of complaint.
§ Mr. CarlisleI do not accept the implications behind this Question. Every attempt is made to acknowledge letters on receipt. Interim replies are sent if it is clear that a substantive reply cannot be sent for some time.