HC Deb 08 July 1971 vol 820 cc450-1W
71. Mrs. Hart

asked the Chancellor of the Exchequer how many letters of complaint or query concerning tax matters which are the responsibility of Centre 1, East Kilbride, have been received in the last year by Centre 1, by the Chairman of the Board of Inland Revenue, and by Ministers, respectively.

Mr. Patrick Jenkin

Statistics are not available in precisely this form. In the last year, however, Centre One received approximately two million communications from taxpayers, and of these some 1,600 were classed as serious complaints to the district inspector. In the same period, the Chairman of the Board of Inland Revenue received 65 letters relating to Centre One and Ministers received somewhat under 370 letters from Members of Parliament. This represented in total one complaint for every thousand taxpayers handled in the Centre.