§ 23. Mr. Normantonasked the Secretary of State for Social Services whether he is satisfied with the arrangements for privacy when the public visit his district offices; and if he will make a statement.
§ Mr. DeanI am satisfied that the arrangements are generally acceptable. bearing in mind the need to deal speedily and efficiently with over half-a-million callers at local offices each week. But we are always seeking to make improvements wherever possible.