HC Deb 19 December 1969 vol 793 cc497-8W
Sir E. Bullus

asked the Minister of Transport if he will give general direction to ensure that, when he sends an hon. Member's complaints correspondence to the London Transport Board and to the Railways Board, the hon. Member receives a reply and within a reasonable period of time.

Mr. Mulley

No. The two boards make every effort to deal quickly with this correspondence, and a general direction on the matter would not be appropriate. I understand the hon. Member has two specific cases in mind. On one of them, a reply has in fact been issued from the board concerned; on the other, I am sorry for the delay and will send a full reply as soon as possible.