HC Deb 29 November 1968 vol 774 c209W
Mr. Stratton Mills

asked the Postmaster-General why directory enquiries will not answer queries relating to the address of telephone subscribers.

Mr. Stonehouse

Directory enquiry operators give address information, without charge, if the caller supplies the name and sufficient detail to enable the information to be found readily in directory enquiry records. Directory enquiry operators cannot obtain address information from their records if the caller knows only the telephone number. These enquiries require reference to other records, and should be made to "general enquiries", which is normally obtained by dialling "191". A charge of 1s., plus the cost of any necessary trunk calls, is made for supplying the information.

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