HC Deb 26 March 1968 vol 761 cc257-8W
Mrs. McKay

asked the Postmaster-General if he is aware that there is discontent among Clapham telephone subscribers with the service provided by the Macaulay Telephone Exchange, particularly in relation to crossed lines, wrong numbers and the failure of ringing tones; and what steps he is taking to improve the service to subscribers.

Mr. Joseph Slater

Extensive engineering work is in progress to improve the service by replacing some of the older equipment, and to provide a second exchange. Although every effort is being made to minimise the disturbance, some effect on the service is inescapable. The work should be completed by the end of the year.

I am sorry for any inconvenience caused to customers.

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