HC Deb 26 January 1965 vol 705 cc160-1W
Mr. Floud

asked the Postmaster-General if he will state the number of complaints per station, and per exchange connection, excluding call offices, respectively, for both the London Telecommunications Region and the whole country; and whether he will give the comparable figures for call offices.

Mr. Joseph Slater

The figures for the third quarter of 1964–the most recent available—are as follows. The figures are expressed as yearly rates.

London Telecommunications Region U.K.
Complaints per station, excluding call offices 1.12 0.96
Complaints per exchange connexion, excluding call offices 1.96 1.59
Complaints per call office connexion 29 18