HC Deb 13 April 1965 vol 710 c164W
Mr. John Hay

asked the Postmaster-General what responsibility he takes for ensuring that exchange facilities are available to those subscribers who pay rent for their equipment; and whether he will make an allowance where these facilities are not available.

Mr. Benn

Faults are repaired as quickly as possible and most are cleared on the day they are reported. I cannot agree to allow rebates as a general rule, but telephone managers have discretion to make allowances in individual cases of special difficulty. I shall be glad to look into any particular case that the hon. Member may have in mind.