HC Deb 01 February 1961 vol 633 c128W
85. Mr. Eden

asked the Postmaster-General what steps he is taking to end the delays experienced by many telephone users, particularly in the provinces.

Mr. Bevins:

I am sorry about these difficulties. There has been an exceptionally heavy increase in telephone traffic, and in some places there are staff and equipment shortages. I am doing all I can to put things right, and, in particular, I hope that improvements in pay and conditions which are now being introduced will help the recruitment of telephone operators.