Mr. Edwardsasked the Postmaster-General whether his attention has been drawn to the public complaint of telephonists that the uncomfortable operating chairs are the chief cause of bad service; and whether he will look into the matter, with particular regard to the Putney exchange?
§ Sir W. WomersleyThe standard pattern of chair was agreed a few years ago with the staff representatives. Suggestions were recently received for minor modifications, and these are being examined. At some exchanges, including Putney, chairs of our earlier pattern are still in use, but the type of chair in use has little, if any, effect on the quality of the telephone service.