HC Deb 20 November 1928 vol 222 cc1560-1W

asked the Postmaster-General whether, in view of his refusal to permit any question of the accuracy of his account of the, number of calls of telephone subscribers, he will consider the attachment of an automatic meter to each telephone instrument for the purpose of recording all connected outgoing calls?


asked the Postmaster-General whether a telephone subscriber can contest the accuracy of the number of calls made per quarter and, if so, how; and whether he will consider, in the design of future instruments, the fitting of a suitable counter to enable subscribers to know the number of calls made at any time, even if a small extra rental fee is charged?


I am always prepared to investigate complaints of overcharge and to make allowance where there is clear evidence of error on the part of the Post Office but, following the practice of other telephone administrations, I cannot in other cases accept a subscriber's record in preference to that of the exchange. I should welcome a device which would place the possibility of error beyond dispute but no automatic register suitable for attachment to a subscribers' telephone instrument has yet been found capable of distinguishing between effective and ineffective calls.