HC Deb 11 July 1923 vol 166 cc1385-6W

asked the Postmaster-General whether he is aware of the inefficiency of the Grosvenor Telephone Exchange; that on Sundays it often takes several minutes before one can get a reply from the operator; that last Monday evening a period of seven minutes elapsed before communication could be established to the House of Commons; and will he explain the reason of these delays and make such arrangements for the future that will obviate these inconveniences to the public?


Recent records show that the service given by the Grosvenor Exchange compares well with the general average for other London Exchanges, and that 95 per cent. of the calls are answered by the telephonists within 10 seconds. Separate figures are not, however, available for Sundays, but complaints are few in respect of the Sunday service at the Grosvenor Exchange. Notice has been taken of the delay on the call made to the House of Commons on Monday last, and the service over the circuit concerned is being kept under special observation for a time.

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