§ 78. Colonel Sir A. HOLBROOKasked the Postmaster-General whether he is aware of the condition imposed on telephone subscribers who advertise in the Post Office official telephone directory, whereby they are deprived of any legal remedy against the advertisement contractor or the Postmaster-General when their telephone number is incorrectly inserted in the directory; and whether he will issue instructions that in cases where it can be proved that the advertisement contractor is responsible for the error, the charge should be remitted for the useless notification made in the directory?
Mr. YOUNGIt is a condition of all orders for advertisements in the Post Office official telephone directories that neither the Postmaster-General nor the advertisement contractor can recognise any claim for compensation if an advertisement be cancelled, omitted, or inserted incorrectly, either as to its wording, space and position in the directory, or otherwise. Where it can be proved, however, that the advertisement contractor is responsible for an error which cannot be remedied by giving special instructions to the telephone operators, and which renders useless the notification made in the directory, the charge for the advertisement will be remitted on application.