§ Mr. PriskTo ask the Secretary of State for Trade and Industry what representations her Department has received as part of her review of the off-shoring of UK call centers. [166857]
§ Ms HewittMy Department has received a number of responses to our paper "Services and Offshoring: the impact of increasing international competition on services" which will be reflected in our Trade and Investment White Paper to be published in the summer. We have also commissioned a study to inform our understanding of the UK call center sector and the key factors impacting on its competitiveness including offshoring. We expect to publish a report on the study in early May.