§ Mr. YeoTo ask the Secretary of State for Trade and Industry if she will list telephone services operated by her Department in order to provide advice or services relating to changes in the method of paying pensions and benefits; and if she will place in the Library copies of the scripts used by the people answering the telephones. [107596]
§ Ms HewittThe customer telephone helpline services. concerning changes to the payment arrangements for benefits and pensions, are operated by the Department for Work and Pensions.