§ Mr. BercowTo ask the Secretary of State for Trade and Industry what percentage of(a) first and (b) second class mail was delivered within the target time in the (i) UK, (ii) HP postcode area and (iii) MK postcode area in the last 12 months for which figures are available. [30058]
§ Ms HewittThis is an operational matter for Consignia, subject to the regulatory powers and duties of the Postal Services Commission in respect of service standards.
I am advised by Consignia that in the year 2000–01 the percentage of first class mail delivered the next working day in the UK was 89 per cent., in the MK postcode area was 85 per cent. and in the HP postcode area was 91 per cent. The percentage of second class mail delivered within three working days in the UK was 98 per cent., in the MK postcode area was 97 per cent. and in the HP post code area was 98 per cent.