§ Mr. EnnisTo ask the Secretary of State for Trade and Industry what targets he has set his Department's Radiocommunications Agency for 2001–02. [157021]
105W
§ Ms HewittI have set the Radiocommunications Agency the following quality of service targets for 2001–02 in respect of its licensing and enforcement activities, and correspondence. These are in addition to achieving on overall efficiency improvement of 3 per cent. over 2000–01.
Licensing TargetsCategory ALicences that involve no frequency assignment, site clearance or international co-ordination: 100 per cent. of applications for new or varied services to be awarded or rejected (with explanation) within five working days.Category BLicences that involve frequency assignment but no site clearance or international co-ordination: 90 per cent. of applications for new or varied services to be awarded or rejected (with explanation) within 15 working days; the remainder to be awarded or rejected within 25 working days or an explanation of the delay to be given.Category CLicences that require frequency assignment and site clearance and/or international co-ordination: 90 per cent. of applications for new or varied services to be awarded or rejected (with explanation) within 40 working days; the remainder to be awarded or rejected within 60 working days or an explanation of the delay to be given.Enforcement100 per cent. of safety of life services reports of interference to be investigated within 24 hours.98 per cent. of business customers reports of interference to be investigated within five working days; the remainder within a further five days.98 per cent. of domestic customers reports of interference to be investigated within one month; the remainder within a further month.
Glasgow Date of hearing Case number Applicant Respondent November 2000 6 and 7 S/102120/2000 Mr. J. Burns The Royal Bank of Scotland 8 S/100197/2000 Mr. D. Bryson Lei[...]hcrest Ltd. 9 S/102361/2000 Mr. R. McCambley William Grant and Sons Ltd. 16 S/102561/2000 Mrs. L. Wynne Michael Curran 16 S/102534/2000 Mrs. I. Kerr Chungwa Pictures Tubes UK Ltd. 22 S/100623/2000 Mr. D. Walker Douglas Guest t/a Douglas Guest Associates 22 S/103957/2000 Mr. D. Duncan Mick MacKenzie 23 S/100854/2000 Mr. S. Strang Duncan and Co. (Scotland) Ltd.—in liquidation 24 S/103024/2000 Mr. D. Cunningham Stone 3 Ltd. 24 S/102961/2000 Mr. S. Patterson SCI Communications 27 S/102499/2000 Mr. J. Taylor A. E. Transport 29 and 30 S/102798/2000 Mr. S. Morgan Iceland Frozen Foods Ltd. December 2000 4 and 5 S/102896/2000 Mr. G. White Blackbaud Europe Ltd. 6 S/101487/2000 Mr. D. Tagg Mrs. Mary Eeles t/a Express Packaging Supplies 11 S/101473/2000 Mr. D. Jess West of Scotland Water 12 S/102258/2000 Mr. N. C. Bannerman Guardion Security 14 S/103212/2000 Mr. S. Varney Stan Lavelle 18 S/103341/2000 Mr. Y. Masih Mr. Rehmat Ali and Family 19 S/103111/2000 Ms L. England D. O. Stevenson Ltd. (t/a Nova Bathrooms)
Dundee Date of hearing Case number Applicant Respondent December 2000 7 S/300260/1998 Mr. D. J. Gahan Greenfield Homes (Scotland) Ltd. 7 S/300026/2000 Mrs. F. Gillespie Envirosafe (Scotland) 20 S/300620/2000 Mrs. C. Bennett Frasers Studio 22 S/300468/2000 Mrs. A. Brown Mr. and Mrs. P. Nimmo t/a Peacehaven Residential Care Home